Customer Experience Lead: Service, Onboarding & Growth
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Mediaworks is seeking a Customer Excellence Executive to deliver outstanding service and ensure every customer interaction is positive and efficient. Reporting to the Head of Customer Excellence, you will be the main contact for clients, resolving enquiries and building strong relationships across teams.
You will monitor KPIs, stay updated on products and policies, and support onboarding to ensure a smooth customer journey. A background in marketing and digital offerings is desirable.
The Customer Experience Lead:
Service, Onboarding & Growth position in the Management & Operations, Sales field is open for applications.
All applications are reviewed carefully by our team.
The position is based in Newcastle upon Tyne, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 32.000 - 42.000.
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