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Frontline Customer Care Advisor

Job in Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Xplor
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, English Customer Service, Customer Success Management
Salary/Wage Range or Industry Benchmark: 21000 - 30000 GBP Yearly GBP 21000.00 30000.00 YEAR
Job Description & How to Apply Below

Xplor in Newcastle upon Tyne is seeking a Customer Service Advisor to join our frontline team. You will handle inquiries across chat, phone, ticket, and email, resolving issues on the spot and supporting accounts and contracts to keep client interactions smooth.

You’ll follow our scripts to meet service levels, collaborate with a supportive Team Leader, and contribute to ongoing improvement while building strong relationships with clients.

Our team is growing, and we are hiring a Frontline Customer Care Advisor – Newcastle in Newcastle upon Tyne, England, United Kingdom.

We invite applications for the Frontline Customer Care Advisor – Newcastle position located in Newcastle upon Tyne, England, United Kingdom.

The following opportunity is for a Frontline Customer Care Advisor – Newcastle with Xplor.

Our group is growing, and we are hiring a Frontline Customer Care Advisor – Newcastle in Newcastle upon Tyne, England, United Kingdom.

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