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Customer Relations Specialist — Multichannel Support & Resolution

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Everything Managed Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below

Everything Managed Group is seeking a Customer Relations Agent in Newcastle upon Tyne to join our Customer Operations team. You will handle customer complaints and complex queries, investigate issues, and deliver clear outcomes that sustain trust and improve service.

In this role you will maintain accurate case records, identify trends, and collaborate with internal teams to resolve issues across channels. A strong focus on communication and problem-solving is essential for success.

We have an opening for a Customer Relations Specialist — Multichannel Support & Resolution in Newcastle upon Tyne, England, United Kingdom within Management & Operations, Sales.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Relations Specialist — Multichannel Support & Resolution role in the description above.

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