Customer Experience Specialist
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-10-11
Listing for:
Sanderson Careers
Full Time, Part Time
position Listed on 2026-10-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Call Center / Support
Job Description & How to Apply Below
Customer Experience Specialist
Join the Team that's helping the UK save for the future!
£13.45 per hour | Full-Time/Part Time Available
Ready to make a difference every day?
Sanderson is partnering with a leading provider of customer services for NS&I, helping millions of people across the UK save for the future.
We're looking for enthusiastic, customer-focused individuals who enjoy helping people, solving problems and being part of a supportive team. If you thrive in a fast-paced environment and love delivering great service, we'd love to hear from you
What You'll Do
- Manage a high volume of inbound customer calls in a busy, rewarding contact centre environment.
- Deliver outstanding customer service while meeting quality and customer satisfaction standards.
- Navigate various systems with care and confidence on live customer calls, aiming to resolve issues first time.
- Support continuous improvement by sharing customer feedback, identifying trends and embracing change.
- Follow all compliance, legal and regulatory requirements to keep customers and their savings safe.
What We're Looking For
- Excellent communication skills
- A passion for helping customers
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×