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Frontline Library & Museums Customer Services Associate

Job in North East, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Durham University
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below

Durham University is seeking a Customer Services Assistant for our Library and Collections. You will work across our facilities, providing front-line customer support both face-to-face and virtually, and help with visitor services in museums and libraries.

The role includes shifts across mornings, days, and evenings on a rota, with weekend working expected. Responsibilities include engaging with customers at reception, shelving returned items, processing new books, and moving materials between

We are seeking a motivated Frontline Library & Museums Customer Services Associate to join Durham University in North East, England, United Kingdom.

The Frontline Library & Museums Customer Services Associate position in the Management & Operations, Sales field is open for applications.

We have an opening for a Frontline Library & Museums Customer Services Associate in North East, England, United Kingdom within Management & Operations, Sales.

Position Requirements
10+ Years work experience
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