Customer Service & Fulfillment Operations Lead
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Merck is seeking a Lead Associate, Customer Service to steer the Order & Logistics function, ensuring accurate order processing and timely delivery. You will lead a team, drive service excellence, and coordinate with Demand Planning, Supply Chain, and Commercial teams to resolve fulfilment challenges.
The role focuses on continuous improvement, automation, and customer satisfaction, with responsibilities spanning data reporting, escalation management, and process optimization to support business
Our group is growing, and we are hiring a Customer Service & Fulfillment Operations Lead in England, United Kingdom.
For the Customer Service & Fulfillment Operations Lead position at Merck, we are reviewing applications now.
Step into the Customer Service & Fulfillment Operations Lead role at Merck in England, United Kingdom and grow with us.
Please review the full job details above before applying.
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