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Metering Customer Experience Specialist

Job in North East, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: NWG (Northumbrian Water Group)
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 22000 - 26000 GBP Yearly GBP 22000.00 26000.00 YEAR
Job Description & How to Apply Below

Northumbrian Water Group is seeking a motivated Metering Operations support specialist to help coordinate field-based work, handle customer queries and billing enquiries, and ensure efficient appointment management. You will work closely with field teams to align schedules, resolve issues promptly, and maintain a high standard of customer care.

The role involves supporting meter reading and maintenance activities, assisting customers transitioning to metered tariffs, and managing outbound

We would love to welcome a new Metering Customer Experience Specialist to our team in North East, England, United Kingdom.

This role, Metering Customer Experience Specialist at NWG (Northumbrian Water Group), could be your next move.

Are you ready to take on the Metering Customer Experience Specialist role at NWG (Northumbrian Water Group)?

We would love to welcome a new Metering Customer Experience Specialist to our group in North East, England, United Kingdom.

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