Customer Service Coordinator
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-10-16
Listing for:
Confidential
Full Time
position Listed on 2026-10-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
A large property developer are looking for an experience Customer Service Coordinator to join their team to deliver excellent customer service & maintain their 5 customer satisfaction rating
You will need to have worked for either a housing association working with defects or for a housing developer in a customer service role. We
Day to day duties :- Being the main point of contact for the home owners
- Updating the CRM system logging defects or closing them down
- Complaint management
- Booking in engineers to carry out work in the property's
- Logging issues & escalating them to the management team
- Working closely with the customer service team
- Reporting in the customer service manager
for more information please contact Zoe Georgiou at the Fawkes & Reece London office
We would love to welcome a new Customer Service Coordinator to our team in England, United Kingdom.
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