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Hybrid Customer Experience Advisor

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: The Aa
Full Time, Part Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 31000 GBP Yearly GBP 31000.00 YEAR
Job Description & How to Apply Below

The AA is seeking a Customer Service Advisor at Quorum Business Park, Newcastle upon Tyne. You will handle inbound calls, resolve insurance queries, and deliver a world‑class service with empathy and accuracy.

This full‑time hybrid role (3 days in office) offers 40 hours weekly, £26,550 base salary plus up to £5,400 in performance bonuses, 25 days holiday, onsite parking, pension, and wellbeing support. Training will be provided to get you confidently into the team.

The following position is for a Hybrid Customer Experience Advisor | £31k + Bonuses with The Aa.

Join us at The Aa as our next Hybrid Customer Experience Advisor | £31k + Bonuses in Newcastle upon Tyne, England, United Kingdom.

We are currently recruiting a Hybrid Customer Experience Advisor | £31k + Bonuses for our team in Newcastle upon Tyne, England, United Kingdom.

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