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Inbound Retentions Specialist

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Verisure
Full Time position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 50000 GBP Yearly GBP 50000.00 YEAR
Job Description & How to Apply Below

Verisure is seeking a customer retention advisor for our Newcastle site. You will handle inbound calls from customers considering cancellation, understand concerns and present suitable retention options.

The role suits those who enjoy solving problems and turning challenging conversations into positive outcomes. You may come from customer service, contact centres, sales or retentions and will receive training and support to succeed.

The following position is for a Inbound Retentions Specialist – Up to £50k OTE with Verisure.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 25.000 - 27.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Inbound Retentions Specialist – Up to £50k OTE role in the description above.

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