Resolution Case Handler — Hybrid, Path
Listed on 2026-10-28
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Customer Service/HelpDesk
Sopra Steria is seeking Resolution Case Handler to manage and resolve customer complaints within a regulated setting. You will conduct investigations, assess outcomes, and communicate clearly with customers while maintaining thorough records.
The role offers a clear development path, a training programme, and a hybrid work pattern with 1–2 days in the office per week and the rest from home.
We are looking to fill the Resolution Case Handler — Hybrid, Growth Path position at CCMA - Call Centre Management Association in North East, England, United Kingdom.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in North East, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
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