More jobs:
Outbound Market Researcher
Job in
North East, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-10-28
Listing for:
MTrec Ltd Technical
Full Time
position Listed on 2026-10-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
- Immediate start date available
- 4 day working week offering a healthy work/life balance
- Pay increase after 4 weeks
- No weekend work!
- Optional overtime
- Easily accessible offices
- Friendly & supportive working environment
- 37 hours a week (Mon-Fri 09:00-20:00, shifts are during these hours over 4 days. Possible overtime on Saturdays)
MTrec Recruitment are currently supporting our highly established client on their search to appoint an Outbound Market Researcher on a full-time, temporary basis. If you have the required skills and experience,
The Role you will be doing;- As a tele researcher, you will be responsible for contacting the general public to complete a survey.
- You will be accountable for achieving daily and weekly targets while ensuring an excellent customer experience.
- You will be entrusted in collecting the information for the survey accurately to ensure we deliver the best possible service for our clients.
- You will be required to follow safeguarding and support processes to ensure that appropriate action is taken in line with policy and procedure.
- Must be confident in making outbound calls
- Previous telephone handling experience is essential
- Possess and demonstrate excellent communication skills
- Great attention to detail
- Maintain a professional and business‑like approach to each call
- Demonstrate a positive and can‑do attitude
- Able to deliver results and target driven
- Elements of objection handling
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