Customer Service Team Leader and Performance Coach
Listed on 2026-10-29
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Verisure is seeking a Customer Service Team Manager in Newcastle upon Tyne to lead a high-performing team and shape excellent customer experience. You will coach staff, manage performance, and ensure adherence to KPIs and processes in a fast-paced support environment.
You will develop reporting packs, drive continuous improvement, and collaborate with cross-functional teams to deliver a consistent customer journey. This role requires strong leadership and a hands-on approach to people management.
The Customer Service Team Leader and Performance Coach role at Verisure is now open for applications in Newcastle upon Tyne, England, United Kingdom.
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This posting is for the Customer Service Team Leader and Performance Coach role at Verisure, based in Newcastle upon Tyne, England, United Kingdom.
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