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Customer Payments Specialist

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: One Utility Bill Ltd.
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 27976 GBP Yearly GBP 27976.00 YEAR
Job Description & How to Apply Below

One Utility Bill Ltd. is seeking a Customer Payments Advisor to join its Payments team. You will handle a portfolio of customers with overdue payments, making 60 outbound calls daily, and respond to queries via email and phone, aiming for timely payments and resolution of disputes.

The role is office-based initially, with probation leading to up to 2 days from home. Working hours include rotating shifts 8am-4pm and 10am-6pm, and a total annual salary of £27,976 with £2,000 bonuses if objectives

Step into the Customer Payments Specialist role at One Utility Bill Ltd. in Newcastle upon Tyne, England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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