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Library Customer Services Coordinator - Rotational Shifts

Job in North East, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Durham University
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 25000 - 32000 GBP Yearly GBP 25000.00 32000.00 YEAR
Job Description & How to Apply Below
Location: North East

Durham University Library and Collections is seeking Customer Services Co-ordinators to support front-line enquiry services across multiple sites, including Palace Green Library, Oriental Museum and Durham Castle. You will help manage visitor services, supervise daily operations, and respond to enquiries face-to-face and online.

The role includes line-management of colleagues, shift planning, and handling escalated issues, with a focus on evenings and weekends.

Our group is growing, and we are hiring a Library Customer Services Coordinator
- Rotational Shifts in North East, England, United Kingdom.

We are currently recruiting a Library Customer Services Coordinator
- Rotational Shifts for our team in North East, England, United Kingdom.

This is an excellent opportunity to take on the Library Customer Services Coordinator
- Rotational Shifts role at Durham University.

As a Library Customer Services Coordinator
- Rotational Shifts, you will play an important part at Durham University in North East, England, United Kingdom.

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