Treatment Coordinator

Dental Treatment Coordinator (GDC Registered)

Newcastle-upon-Tyne | Monday–Friday | 8:30am–5:30pm

Are you a GDC-registered dental professional with a passion for patient care and excellent communication skills?

We're looking for a confident and personable Dental Treatment Coordinator to guide patients through their treatment journey, discuss treatment options, and help deliver an exceptional patient experience within a busy, modern dental practice.

• Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
• Confidently discuss the treatment and fees involved
• Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
• Be a champion of customer satisfaction and coach team members on best practice
• Coordinate dentist appointments throughout the treatment plan
• Establish and maintain productive working relationships with all members of the practice team
• Play a key role in the practice leadership team, supporting and deputising for the Practice Manager

• Extensive clinical knowledge of treatments provided within a healthcare setting
• Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
• Previous experience of delivering an outstanding service in a customer facing role
• Proven strong stakeholder management skills with the ability to deal with a broad range of people
• CQC/GDC registered, and knowledge of dental practice management systems is desirable

• A competitive starting salary and the opportunity to increase this through training and development
• Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
• Established progression and development
• Contributory pension scheme
• Modern surgeries and dental software systems
• Access to a full training and development platform, with access to thousands of courses at your fingertips
• Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding!
• Access to a 24 hour GP through your phone, 24/7
• Early access to your earned wages for the times you might need it
• Earn up to £3,000 per referral in our employee referral scheme
• Uniform will be provided.

Bupa is committed to diversity and inclusion. We are a Level 2 Disability Confident Employer and offer reasonable adjustments to the recruitment process.

Due to the high level of interest in our roles, we only contact shortlisted candidates.