Treatment Coordinator

Overview

We are looking for a confident and personable Dental Treatment Coordinator to guide patients through their treatment journey, discuss treatment options, and help deliver an exceptional patient experience within a busy, modern dental practice. This role supports a collaborative practice team and offers development opportunities.

At Bupa Dental Care our people are at the heart of everything we do. You will work alongside an experienced practice team and have access to development opportunities to advance your career.

• Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
• Confidently discuss the treatment and fees involved
• Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
• Be a champion of customer satisfaction and coach team members on best practice
• Coordinate dentist appointments throughout the treatment plan
• Establish and maintain productive working relationships with all members of the practice team
• Play a key role in the practice leadership team, supporting and deputising for the Practice Manager

• GDC-registered dental professional with a passion for patient care and excellent communication skills
• Extensive clinical knowledge of treatments provided within a healthcare setting
• Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
• Previous experience of delivering an outstanding service in a customer facing role
• Proven strong stakeholder management skills with the ability to deal with a broad range of people
• CQC/GDC registered, and knowledge of dental practice management systems is desirable

• A competitive starting salary and the opportunity to increase this through training and development
• Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
• Established progression and development
• Contributory pension scheme
• Modern surgeries and dental software systems
• Access to a full training and development platform, with access to thousands of courses
• Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding
• Access to a 24 hour GP through your phone, 24/7
• Early access to earned wages for times you might need it
• Earn up to £3,000 per referral in our employee referral scheme
• Your uniform will be provided

We are proud to be named in the Linked In Top Companies Where the UK Wants to Work, the Forbes World's best employers, and in the Inclusive Top 50 UK Employers list. To find out more about working with us, find us on Linked In, Facebook and Instagram. We champion diversity and we understand the importance of our people representing the communities and customers we serve.

You will find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role.

We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.