Interaction Design Consultant; FTC

This is a 12 month fixed term contract and you must have eligibility for SC Clearance.

Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?

If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business.

As a Consultant Interaction Designer, you’ll design journeys and interactions which helps users complete their goals.

You’ll work closely with other user-centred design roles, such as User Researchers and Content Designers, to solve

complex and interesting problems for our clients.

You’ll create designs based on insights from user research and data, apply best practice design principles, and make complex processes easy to use.

To succeed in this role, you need experience of designing to meet user needs. You don’t need to have previously held the job title ‘interaction designer’.

In your CV and the interview, please show how you have:

• created designs and prototypes based on insights from user research and data
• designed solutions to make complex processes easy to understand
• ensure your work is inclusive and accessible
• placed accessible design practices at the heart of your process
• clearly documented design decisions and articulated your rationale
• taken a supportive role in user research to test your designs
• designed to government service standards

In addition to interaction design skills, there are essential core skills you’ll need to work effectively as a consultant.

In the interview, please show how you have:

• taken a methodical and considered approach to solving problems
• planned your own tasks, to achieve the aims of your project
• respectfully challenged decisions or solutions you didn’t agree with

In your interview we’ll ask you to present a piece of work which demonstrates these topics. We’ll also ask you questions based around these topics.

There are some areas of experience which are not essential, but they are relevant to this role. If you don’t have this experience please do still apply, as we can coach you in these areas when you join us:

• the Government Digital Service (GDS) assessment process
• using prototyping tools
• HTML and CSS experience
• working in Agile delivery teams
• planning and facilitating workshops

If you have any of this experience, please show them on your CV and talk about them in the interview.

Consultant salary range: £45,000 - £63,000

Due to the nature of this role, applicants must either currently hold active Security Check (SC) Clearance or be eligible to obtain it.

Eligibility typically requires UK citizenship and continuous residence in the UK for the past five years, with no single absence exceeding 28 consecutive days. As a result, we are unable to progress applications from candidates who do not meet these requirements.

A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You’ll also benefit from flexible working hours (aligned to client commitments), 25 days’ holiday, and access to 3 annual “life happens” days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team.

Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role.

We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career  aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.

Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs.

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