Service Designer

Service Designer
£50,000 - 64,000 GBP
Bonus, Pension, Benefits
Hybrid WORKING

Location:

Newcastle Upon Tyne, North East - United Kingdom  Type:  Permanent

Service Designer

Newcastle

Up to £64,000

Hybrid

A leading digital services consultancy delivering impactful solutions across public and private sector projects is hiring for a  Service Designer . If you're passionate about shaping end-to-end services and creating seamless user experiences, this could be the role for you!

What You'll have the Opportunity to do as a Service Designer:
Inspire teams by shaping end-to-end service experiences that meet both user and business needs
Work directly with stakeholders to define service journeys, identify pain points, and design improvements
Communicate confidently with multidisciplinary teams and senior stakeholders
Lead collaborative workshops to align teams and drive service innovation
Create service blueprints, journey maps, and design artefacts to solve complex problems
Use research, insight, and data to iterate designs and improve service outcomes
About The Candidate

The right Service Designer should have:  Experience as a Service Designer or within a similar design-focused role
A strong track record of delivering user-centred design solutions across digital services
Experience working with Government Digital Service (GDS) principles
Ability to advocate for user-centred design and influence stakeholders at all levels
Experience working with design systems, service blueprints, and journey mapping
Confidence working within Agile environments and multidisciplinary teams
Ability to use evidence and insight to inform decisions and validate design hypotheses
What's in it for you?

• Salary from £50,000 - £64,000

• Up to 25 days holidays per annum alongside UK public holidays

• Health and wellbeing support

• Pension scheme contributions

• Flexible benefits package

To hear more about the  Service Designer  role contact  Daire McIlhatton  at

Reference:  AMC/DMI/SD

Postcode:  NE1

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