Mental Health Support Worker

Mental Health Youth Support Worker – Newcastle
Full-time | Long-term | Specialist SEND Setting

Are you passionate about supporting young people with additional needs? Do you believe every pupil deserves the chance to thrive, no matter their background or challenges?

Protocol Education is working with a thriving special needs school in Newcastle, supporting pupils with Autism (ASD), Social, Emotional and Mental Health (SEMH) needs, and complex learning disabilities. Many of the pupils have an Education, Health and Care Plan (EHCP), and the school prides itself on helping every child build self-esteem, achieve meaningful targets, and develop a love of learning.

You’ll be joining a dedicated, innovative team who work tirelessly to inspire, motivate, and support pupils to achieve their very best.

Your role as a Mental Health Youth Support Worker:

• Support children and young people with SEMH and additional needs in lessons and around school
• Help pupils regulate emotions, build resilience, and develop positive coping strategies
• Create a safe, nurturing environment where pupils feel valued and motivated to learn
• Collaborate with teachers, therapists, and families to provide consistent support

We’re looking for someone who:

• Believes every student can make progress, whatever their needs
• Brings creativity, resilience, and determination to their work
• Has strong behaviour management and the ability to adapt to different pupils
• Builds positive relationships with staff, students, and the wider school community
• Is caring, compassionate, and ready to make a lasting difference

With Protocol Education, you’ll get:

• Competitive weekly PAYE pay that reflects your experience
• Free access to CPD and training (Safeguarding, Autism Awareness, Team Teach & more)
• £250 referral bonus when you recommend a teacher or TA
• Online webinars, CV support, and marketing tools to boost your career
• Social events and networking opportunities with other SEND educators

This is your chance to join an experienced, supportive team and play a vital role in helping young people achieve their potential.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.