Education / Teaching Head, Education Administration
Listed on 2026-02-16
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Education / Teaching
Education Administration -
Management
Education Administration
Location: Newcastle upon Tyne
The Head of Different Steps is the operational and business leader responsible for the day-to-day management and strategic development of Different Steps CIC as a successful training provider. This is a business management role requiring someone with a training background who excels at process, systems, and operational excellence.
You will oversee all aspects of running a compliant, efficient training company—from awarding body relationships and apprenticeship development to learner journey management and team coordination. While you'll manage educators and develop curriculums with your team, your primary focus is operational leadership, systems management, and business growth
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The successful candidate will combine practical training sector knowledge with strong business acumen, ensuring Different Steps operates efficiently, meets all regulatory requirements, and delivers exceptional outcomes for learners while supporting sustainable growth.
Responsibilities- Business Operations and Business Management
- Quality Assurance & Compliance
- Team Management & Development
- Learner Journey & Experience
- Business Development & Growth
- Training/education sector qualification (degree level or equivalent professional experience)
- Evidence of continuing professional development in training/education sector
- Enhanced DBS check (required before commencement)
- Minimum 3 years' experience working in a training or education environment (training provider, FE college, apprenticeship delivery)
- Proven experience with operational/business management and process improvement
- Experience working with learning management systems (One File experience highly desirable)
- Experience with awarding body requirements and quality assurance processes
- Experience managing teams and coordinating multiple stakeholders
- Understanding of working with SEND learners and EHCP processes
- Strong process and systems management skills – you excel at creating efficient workflows
- Excellent organisational abilities and attention to detail
- Understanding of post-16 training landscape, funding mechanisms, and compliance
- Knowledge of awarding body standards (City & Guilds, ASDAN, or equivalent)
- Strong analytical skills with ability to interpret data and produce reports
- Proficient in Microsoft Office, databases, and digital systems
- Excellent written and verbal communication skills
- Financial awareness and budget management capability
- Business-minded with a problem-solving approach
- Strong leadership abilities with capacity to motivate and manage teams
- Resilient and adaptable in a dynamic environment
- High levels of emotional intelligence and interpersonal skills
- Commitment to inclusive education and supporting vulnerable young people
- Proactive, self-motivated, and able to work autonomously
- Competitive salary based on experience and qualifications
- Generous holiday allowance (25 days plus bank holidays, increasing with service)
- Professional development budget and support for further qualifications (including IQA if needed)
- Beautiful rural working environment
- Opportunity to shape and grow a successful training provider
- Genuine impact on young people's lives
- Career progression opportunities within the growing Animal Antiks Group
- Supportive, values-driven leadership team
Please refer to the full Job Description at for more details.
Key Dates- Interviews: rolling interviews up to 6 th March 2026
Amanda Foister, Company Secretary
Email:
Completed applications should be sent to:Email:
Different Steps CIC is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. All appointments are subject to enhanced DBS clearance and satisfactory references.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability.
Different Steps CIC is part of the Animal Antiks Group
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