Engineering Operations Technician, InfraOps Cluster Operations

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver safety and security while providing capacity at the lowest possible cost for our customers, and you’ll experience an inclusive culture that empowers you to own bold ideas to completion.

Amazon is seeking a collaborative electrical maintenance professional for our AWS team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres.

Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOTs are tasked with driving innovation while reducing operational costs in the facilities.

EOTs are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. This role will not require shift work.