Tankered Waste Compliance Technician

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

Our Tankered Waste (TW) business is expanding rapidly, creating new opportunities to join a collaborative team delivering fast, reliable, and professional services to our domestic liquid waste customers. This role offers the chance to work closely with colleagues across Wastewater Recycling and Bioresources in a dynamic and supportive environment.

As a TW Compliance Technician, you’ll ensure that imported tankered domestic liquid waste is suitable for acceptance and treatment, maintaining compliance with regulatory and internal standards. You’ll support the growth of the TDW business by providing waste acceptance and control services, sampling tankers, reviewing analysis results, and scheduling site visits based on risk. You’ll help safeguard site compliance and operational integrity, ensuring adherence to environmental permits and identifying opportunities for process improvement.

The role involves travel across the Severn Trent Water (STW) region.

In this role you will:

• Ensure that tankered domestic waste loads arriving at our sewage treatment works meet all regulatory and internal standards.
• Carry out sampling of liquid waste and sludge cake received from other water and sewerage companies at our sites, send samples for analysis, review results, and take appropriate action when non‑conformances are identified.
• Co‑ordinate and conduct site visits across the STW region using a risk‑based approach.
• Manage the acceptance of festival waste and ensure all waste loads are accepted or rejected in line with established procedures.
• Organise contractor visits and ensure all necessary documentation and processes are in place.
• Compile and maintain accurate records, produce reports and support the delivery of key performance indicators (KPIs) and service level agreements (SLAs).
• Collaborate with the Commercial Team and operational staff to ensure smooth communication and coordination.
• Assist with on‑site investigations related to performance or compliance and attend meetings across various STW locations.

Requirements – experience in the water or waste industry is beneficial; full training will be provided. Good understanding of wastewater processes, experience with sampling or interpreting laboratory reports, strong IT skills (Microsoft Word & Excel), and the ability to work effectively with internal teams and external stakeholders are essential.

• Full UK Driving Licence – essential for travel between sites across the region, with the ability to always maintain road safety and compliance.
• Vehicle Care – responsible for keeping the company vehicle clean, tidy, and in a safe, roadworthy condition.
• Sampling Experience – ability to carry out waste and wastewater sampling in line with procedures (training provided for new entrants).
• Result Analysis – capable of reviewing laboratory results, identifying trends, and investigating potential root causes.
• Workload Management – able to plan, prioritise, and manage own workload effectively, often working without direct supervision.
• Customer Interaction – confident in dealing with customers, tanker drivers, and site operational teams in a professional manner.
• IT Proficiency – working knowledge of Microsoft Word and Excel for data entry, reporting, and analysis.
• Process Compliance & Improvement – able to follow defined processes while identifying opportunities for improvement.
• Industry Awareness – understanding of the water or waste industry and wastewater processes (advantageous but not essential).
• Team Integration – ability to work collaboratively with site operations, network control, and wider business teams.
• Flexibility – willing to adapt working hours or travel to other sites to meet sampling requirements and cover team absence.

• Salary: £31,122 + annual increase
• 25 days holiday + bank holidays (plus the ability to buy/sell up to 5 days per year)
• Annual bonus scheme (up to £1,500, subject to eligibility)
• Family‑friendly policies, including a year off fully paid maternity and adoption leave
• Leading pension scheme – the company will double your contribution up to 15% when you contribute 7.5%
• Sharesave – discounted rate to buy Severn Trent plc shares
• Dedicated training and development via our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year