Service Engineer

Overview

Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team covering Newcastle and the surrounding areas. This is a field-based role where you'll travel directly to customer sites, carrying out servicing, diagnostics, maintenance and repairs on a wide range of construction plant machinery.

Every day brings something different, making this an excellent opportunity for an engineer who enjoys problem-solving and working independently.

• Service, maintain and repair construction plant machinery at customer sites.
• Attend machine breakdowns, diagnose faults and carry out effective repairs.
• Perform planned preventative maintenance and inspections.
• Use electronic diagnostic equipment to identify electrical and mechanical faults.
• Complete digital job sheets, service reports and timesheets accurately.
• Order parts efficiently and liaise with the parts department to minimise equipment downtime.
• Work closely with the Service Supervisor to deliver exceptional customer support.
• Assist with the training and mentoring of apprentice engineers.
• Carry out workshop-based repairs when required.
• Ensure all repairs are completed safely and in line with manufacturer specifications and health & safety standards.

• A recognised engineering qualification such as NVQ, City & Guilds or equivalent in:
  • Construction Plant Maintenance
  • Heavy Vehicle (HGV)
  • Light Vehicle
  • Agricultural Engineering
  • Or a similar mechanical engineering discipline
• Experience working on construction plant, heavy equipment or similar machinery.
• Strong knowledge of Diesel engines, Hydraulics, Electrical systems, Transmissions, Electronic diagnostics and fault finding.
• Excellent fault-finding and problem-solving abilities.
• Strong communication and customer service skills.
• Good IT skills for completing digital service documentation.
• A positive attitude with the ability to work independently and manage your own workload.
• A full UK driving licence.

• Competitive basic salary
• Bonus scheme
• Excellent overtime opportunities
• Annual salary reviews
• 39-hour working week
• Company van available for business and personal use
• Laptop, mobile phone and specialist tools provided
• Uniform and PPE supplied
• Structured manufacturer and technical training
• Career progression opportunities
• Generous annual leave allowance, increasing with length of service
• Option to buy or sell additional annual leave
• Pension scheme
• Life assurance
• Health and wellbeing cashback scheme
• Employee Assistance Programme
• Retail and lifestyle discounts
• Employee referral bonus scheme

If you re an experienced Plant Engineer, Mobile Plant Fitter, Field Service Engineer, HGV Technician, Agricultural Engineer, Heavy Plant Engineer or Construction Equipment Engineer, we d love to hear from you. Apply today to join a professional engineering team offering excellent earning potential, ongoing technical training and genuine long-term career progression.