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Service Manager, Gaming Support & Player

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Ubisoft
Full Time position
Listed on 2026-10-11
Job specializations:
  • Entertainment & Gaming
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Ubisoft Newcastle is seeking a Service Manager to shape support services for the Rainbow Six Siege portfolio through the Customer Relationship Center (CRC). You’ll report to the Associate Director of Service Management and collaborate with game, business and support teams to enhance player experience and adapt services to changing needs.

You will define the service strategy, build partnerships with Rainbow Six production, Ubisoft Core Services and CRC, run service reviews, track metrics, improve

We are currently recruiting a Service Manager, Gaming Support & Player Experience for our team in Newcastle upon Tyne, England, United Kingdom.

Our organisation is growing, and we are hiring a Service Manager, Gaming Support & Player Experience in Newcastle upon Tyne, England, United Kingdom.

This opportunity is for the Service Manager, Gaming Support & Player Experience role at Ubisoft.

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