Payroll Advisor

Based in the very heart of Newcastle city centre, we are committed to creating a thriving environment in which everyone feels valued and proud of their work. No gimmicks, just strong support and genuine opportunities to develop. And it’s that unique culture, built on hard work and a commitment to providing the very best service toour clients that sets us apart from others.

We have an unrivalledclient base, that includes many household names and ranges from small and local to large and international. This means our people get excellent experience in a supportive coaching environment with genuine opportunities to grow and develop.

Due to recent growth, our payroll team are looking for a driven and enthusiastic Payroll Advisor to work from our city centre office.

As an integral part of the payroll service team, you will work with the Payroll Assistant Managers to ensure all payroll tasks are completed to a high standard and meet the needs of clients.

• Process end-to-end weekly and monthly payrolls for organisations of varying sizes and complexities.
• Set up pension schemes with various pension providers, providing calculations and distributing of necessary data.
• Work with clients to understand their needs and build excellent professional relationships.
• Reconciliations/manual calculations and client queries.

• The successful applicant will preferably be proficient with Star Payroll or other payroll software packages.
• They will be proactive, highly numerate and have a high degree of attention to detail. Experience of working in payroll, ideally within a payroll bureau.
• Highly numerate with excellent attention to detail is essential.
• Ability to work independently on various payrolls, with experience of end-to-end payroll processing experience.

• Excellent knowledge of Microsoft Office packages – particularly Excel (import/export) and Outlook.
• Good knowledge of Bacs payment process.

• Excellent interpersonal skills and the ability to work well in a team.
• A willingness to provide the best service possible to clients with a flexible approach to tasks required to allow you to support the wider payroll team.
• Have an organised, thorough, and diligent approach to work, with the ability to prioritise and manage deadlines effectively.
• Act in a trustworthy capacity always and demonstrate superb integrity.
• Due to the nature of work in a professional services firm and in particular the need to meet client deadlines, flexibility and strong time management skills are essential.

• Contributory pension scheme (provided by Standard Life) with matched employer contributions of 5% employee and 5% employer
• Company sick pay
• Enhanced maternity and paternity pay*
• 31 days holidays (inclusive of Bank Holidays and Christmas shutdown)
• Increased holiday based on length of service plus ability to purchase annual leave
• Annual payment of professional subscription
• Discounted shopping – full access to a discounted shopping app
• A confidential Employee Assistance Programme helpline available 24/7, including free face to face and online therapy – Spectrum Life
• Wellbeing platform with access to health and wellbeing podcasts, recipes and fitness programs
• Cycle to work scheme available
• Free eye tests inclusive of contribution towards glasses & Free yearly Flu Jabs
• Paid volunteering days for all employees

* Enhanced maternity and sick pay benefits are not payable from day 1 of employment.

Job Title:

Payroll Advisor

Department:
Payroll

Reports to:

Payroll Assistant Managers

Hours of work:
Full time 37.5 hours per week with hybrid and flexible working options (after successful probationary period)