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Revenues Officer
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-05-31
Listing for:
Newcastle City Council
Full Time
position Listed on 2026-05-31
Job specializations:
-
Finance & Banking
Accounting & Finance -
Government
Job Description & How to Apply Below
Revenues Officer
What a typical day looks like – A typical day for a Revenues Officer might involve managing a variety of tasks related to council tax & NNDR, including calculating and issuing bills, collecting and processing payments, and handling customer inquiries.
Responsibilities- Processing Bills and Notices
- Preparing and dispatching council tax bills, reminder notices, and summonses to residents
- Handling phone calls , web forms and emails from customers
- Managing Payment Arrangements
- Negotiating and setting up payment arrangements with residents who are struggling to pay their council tax
- Collecting and Processing Payments
- Ensuring the accurate recording and allocation of council tax payments
- Recovering Arrears
- Identifying and pursuing outstanding council tax debts through various methods, potentially including legal action
- Updating and maintaining accurate records of council tax liabilities and payments
- Monitoring the progress of cases and ensuring timely escalation to appropriate stages of recovery
- Contributing to the ongoing improvement of council tax administration processes
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