Billing Administrator - Commercial Finance Specialist

Billing Administrator (Commercial Finance Specialist - Invoicing) Newcastle Upon Tyne, Global Head Office (5 min Central Station) Who:

Tenth Revolution Group

Commercial Finance Specialist (Senior Billing Administrator)

Global HQ Office in Newcastle (hybrid after training period)

ASAP start preferred later in June but July/Aug discretionary

continuous growth within a successful & business critical team

A fantastic opportunity has arisen for an organised, positive Commercial Finance Specialist (Billing Administrator) to join our fast‑paced external Contractor Finance team.

As a Commercial Finance Specialist (Billing Admin) you’ll be reporting to the Billing Team Leader. Your role is to ensure that our billings processes align at all times with the expectations of the customer. From engaging with the customer at the start of a new relationship to understand their billing expectations, through to ensuring that all subsequent months follow the agreed principles, you will be the key billing interface between the customer, our internal Contract Operations & our Sales department.

Where issues arise, you will promptly and systematically resolve, along with delivering a great customer journey.

You will be responsible for the end‑to‑end processing of timesheet data from various Internal & External sources into the CRM/ERP system for processing, ensuring that the subsequent client invoices generated align with the agreed protocols for that client. You will have a keen attention to detail and be process orientated. You will have a customer service mindset and be motivated by the opportunity to deliver a brilliant service to the customer and to your internal stakeholders.

• Engage with the Sales team and customer contact to understand billing requirements for new customer and to work collaboratively with the customer to define billing arrangements that work for all parties
• Work with Contract Finance team to ensure billing process is set up correctly form initiation with the systems and process framework
• Ensure that responsibilities in relation to new customer and documented, understood and educated

• Daily monitoring of timesheet portal to assist validation of Contractor time sheets and expense reports;
• Data entry to maintain our internal CRM, accounting and timesheet systems
• Daily generation of client invoices
• Daily updating of client portals
• Handling multiple queries and invoice discrepancies, including any Credit/Rebills required
• Supporting where necessary, the onboarding and offboarding of contractors to ensure compliance with customer requirements
• Investigating reasons for invoice discrepancies and undertaking process change/education/new control implementation to avoid reoccurrence of issue
• Driving cross‑functional meetings – Helping to ensure queries are resolved.
• Responsibility for managing large volumes of data input with high accuracy

• Close working with our Sales and Finance teams
• Other ad hoc duties as required within the role.
• Assistance with any on‑going project work, systems testing and process amendments.
• Efficiently manage a large amount of information that is often sensitive & confidential.

• Experience in accounting processes, data analysis, process optimisation and financial management
• Robust knowledge of contract management
• 3+ years’ experience in financial operations
• 3+ years of Client facing interaction
• Advanced Microsoft Excel skills
• High attention to detail
• Preferably fluency in an additional language – Italian/French/German (but not a necessity)

• Ability to work well independently under pressure/set example in a wider global team
• Cross‑functional collaboration in fast‑paced environments
• Strong numeracy, communication and organisational skills
• Flexible, adaptable, positive, problem solving work attitude
• Ability to meet deadlines/manage time effectively with multiple recurring deadlines
• Experience dealing with timesheet submissions/queries
• A desire to take ownership and make a positive impact

• Performance based…