Insurance Finance Administrator

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Newcastle Upon Tyne

Lycetts Insurance Brokers, proudly part of Benefact Group, is looking for an Insurance Finance Administrator to join our Newcastle office. At Lycetts, we’re known for our specialist expertise and exceptional service, and we’re looking for a detail‑focused individual to support our premium finance function.

As an Insurance Finance Administrator you'll be responsible for the accurate and timely administration of premium finance arrangements within our insurance broking business. You’ll ensure finance agreements are set up correctly, payments are processed and reconciled efficiently, and queries are handled promptly. Your role will help maintain strong cash flow, data integrity, and compliance, while delivering a high‑quality service to both colleagues and clients.

• Administer premium finance agreements from initial setup through to settlement
• Ensure accurate input and maintenance of premium finance data on broking systems
• Process and reconcile premium finance payments and lender statements
• Monitor client payment activity and support arrears and cancellation processes in line with policy
• Respond to queries from broking teams, finance, and premium finance providers
• Support month‑end and periodic reconciliations relating to premium finance accounts
• Maintain accurate records and documentation in line with audit and regulatory requirements
• Support the production of management information where required
• Adhere to FCA requirements, Treating Customers Fairly (TCF), and internal procedures
• Contribute to continuous improvement of premium finance processes and controls

• Experience handling reconciliations, payments, or financial administration
• Strong numerical and data‑handling skills
• High attention to detail and accuracy
• Good organisational skills with the ability to manage routine deadlines
• Clear and professional communication skills
• Ability to follow procedures and elevate issues appropriately

• Experience in a premium finance, credit control, or insurance finance environment
• Basic understanding of insurance premium finance products and processes
• Experience working in a regulated environment
• AAT (or working towards) desirable but not essential
• Competent user of broking systems (e.g. Acturis) and Microsoft Excel
• Awareness of FCA regulation relevant to premium finance

• A competitive salary – let's discuss it
• Hybrid working available upon successful completion of probation
• Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
• Annual Bonus scheme (Discretionary based on individual and company performance)
• Life Assurance cover up to 4× salary, and Group Income Protection scheme up to 65% of salary
• 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
• Career development opportunities with funded support and financial incentives for all professional qualifications.
• An Employee Assistance Programme with a wide range of benefits helping employees to stay healthy and feel supported.

Lycetts Group has over 60 years’ experience providing a comprehensive range of insurance, risk management and financial advice to commercial and private clients. Benefact Group is a unique international financial services Group made up of over 30 businesses, owned by a charity. We welcome applications from everyone.