Senior Administrator

What is the opportunity?

We have an exciting opportunity for someone to join our Wealth Management Europe team. You will be responsible for performing more complex operational tasks accurately and efficiently, supporting daily team activities, and mitigating operational risk while maintaining data integrity. The Senior Administrator requires a strong foundation in operational procedures and practices, the ability to assist in issue resolution, identify and implement process improvements, and support more junior team members through knowledge sharing to ensure the smooth operation of business processes and contribute to the achievement of organisational goals.

The Data Maintenance & Quality team is responsible for maintaining accurate, complete, timely, and reliable data for Private Wealth clients, across all core applications, ensuring data integrity and consistency for internal and external use.

Permanent, full‑time role with 4 days in the office (Newcastle) – perfect for someone who thrives in a flexible, relationship‑driven environment.

• Ensure work is produced to a high level of accuracy, in a timely manner, and to relevant SLAs and operational standards (where defined)
• Support line manager in ensuring departmental guides, processes, and procedures are current, as well as supporting the accurate production of MI and reporting (for example, active engagement with Active Ops)
• Escalate any issues as appropriate to management in relation to risks, errors, and/or daily workload completion in a timely manner
• Understand the team goals and the relationship to wider group strategy
• Understand and adhere to Risk & Control Framework and Policy Framework and engage proactively in regulatory and audit reviews
• Simplify and innovate using knowledge and experience. Support line managers in identifying and implementing areas of continuous improvement, in conjunction with Operations Initiatives
• Act as Subject Matter Expert (SME) on project work and take responsibility for more complex queries

• Good understanding of the Financial Services sector
• Client‑focused
• Ability to work independently and as part of a team
• Able to communicate professionally with all relevant stakeholders – both written and orally
• Ability to train and support colleagues

We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

• Critical Thinking
• Data Administration
• Database Structures
• Data Modeling
• Data Movement
• Detail‑Oriented
• Group Problem Solving
• Information Capture
• Standard Operating Procedure (SOP)
• Teamwork

Address: 32 GALLOWGATE, NEWCASTLE UPON TYNE

City: Newcastle Upon Tyne

Country: United Kingdom

Work hours/week: 35

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date:

Final date to receive applications:

Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above.