Head of Schemes Relationships

Location: Newcastle upon Tyne

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.
We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology.

As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description Working within the European commercial team covering all scheme related activity, management and operations. The role holder will be driven by achieving consistently improving commercial outcomes that are materially important to the European business.

The position requires a strategic and synchronized perspective, extraordinary stakeholder management, and tried and tested change and leadership skills coupled with intellectual curiosity to identify new ideas, challenge the status quo and ultimately be passionate about our relationships with schemes MAIN

ROLE RESPONSIBILITIES:

Acts as a liaison with card schemes, including but not limited too Visa, Mastercard, Discover, Amex, UPI, JCB.Coaches, supports and optimises the team and their associated processes

Maintains knowledge of all products and services offered by card schemes

Commercial negotiations with the schemes and contract negotiations with partners

Day to day performance management and analysis, driving enablement for volume growth

Ensures the consistent and successful implementation of centralized initiatives and communications at the local market level

Actively participates and drives relevant projects with value-based outcomes

Support with customer facing discussion on cards to drive acceptance Implementation/roll out of Operational process efficiencies and/or Gap analysis for the relevant scheme, working with operations and compliance

Will run the management process across all Scheme related KPI within the European financial plan, running forecasts, RCA and control of action planning

ROLE REQUIREMENTS:

5+ years in a payments industry as a leader or director

Strong commercial acumen and understanding of contractual opportunities

Good knowledge or European payments landscape

Strong communication, negotiation and influencing skills

Ability to work cross functionally and across different markets

Good organizational and project management skills Effective presentation and strong verbal and written communication skills

This role requires working from a U.S. Bank location three (3) or more days per week. Accessibility We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support. Total RewardsU.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements.

Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

Clearly defined salary ranges…