Senior Pensions Administrator

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Job profile for Senior Pensions Administrator

location Newcastle 30/09/2026 Senior Pensions Administrator

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

As disability confident committed, we will support all applicants throughout the recruitment process. Each stage of the process is inclusive and offers reasonable adjustments where required.

If you need the job description in an alternative format or would like us to do anything differently during the application process, please let us know.

Contractual hours 36.25 Basis Full time Job category/type - XPS Administration Date posted 21/07/2026 Job reference REQ
003738

Senior Pensions Administrator

Location: Newcastle

Grade: Consultant

Employment Type: Permanent

Hybrid

REQ
003738

About XPS Group:

XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, offering expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members.

About the Team:

Our teams of pension administrators provide services to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include: scheme administration, communication, scam identification, payroll services, pension scheme accounting, de-risking projects, technical consultancy.

Our administrative approach is scheme-based; one team is responsible for every aspect of each client’s service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves.

Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control.

Key Responsibilities:

• Training of other team members
• Assisting less experienced team members
• Checking and authorising other team members’ work
• Meeting deadlines
• Calculation and payment of scheme benefits in accordance with the Rules
• Maintenance of membership records and other documentation
• Understanding and application of benefit structures, Trust Deed & Rules, current pensions legislation, PSO and Disclosure requirements
• Project work as directed by Team Leader or Manager
• Liaison with Client, Scheme Actuary, Consultants, Providers, Pension Payroll Members and third parties
• Provision of technical information both verbally and in writing
• Compliance with ISO and AAF accreditations
• Completing updates to the database to ensure that records are accurately maintained
• Dealing confidently with member enquiries by phone, email, and letter
• Providing general support to the Administration team/manager
• Ensuring that work is prioritised correctly so that target dates are met
• Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.

Your Profile:

Essential:

• Previous experience within a similar role dealing with DB schemes
• Experience with in the pensions’ industry
• Able to demonstrate ownership, responsibility, and accountability for self
• Be organised, methodical and logical in…