Beauty Therapist

Location: Newcastle Upon Tyne, GB, NE99 1AR

Company: CLARINS

Delivering treatments and exceptional client care, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

• Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
• Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the spa and when promoting the brand on counter
• Focus on customer loyalty, keeping customers returning to the brand
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Have the confidence to overcome selling challenges
• Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Access to a range of Wellbeing services through our Employee Assistance Programme

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer‑focused and results‑oriented

• NVQ 2 & 3 or equivalent Beauty Therapy qualification
• Experience in a hands‑on beauty or retail role with exceptional customer service skills
• Ability to be flexible and work shifts including weekends and evening

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).