Patient Care Advisor

Salary: £24,800 + Benefits

Contractual hours: 37.5 hrs per week (Mon-Fri, 8:30am‑5:00pm)

Basis: Full time

Location: Quorum Business Park, Newcastle upon Tyne

Hybrid: 50% remote after probation

Start date: 16th March 2026

Job reference: REQ
002176

• No weekends, bank holidays, or late shifts
• Hybrid working after probation
• Up to 30 days holiday + Birthday off
• Wellness support & Employee Assistance Programme
• Performance awards & discounts (Blue Light, healthcare)
• Learning & development through Cora Academy
• Career progression opportunities
• Electric car & cycle-to-work schemes

Be the first voice patients hear at Cora Health. As a Patient Care Advisor, you’ll handle calls and emails, book appointments, and guide patients with musculoskeletal (MSK) conditions through their care journey. No healthcare experience needed—just great customer service skills and a passion for helping people.

• Warm, friendly, and professional approach
• Strong customer service experience (contact centre experience a plus)
• Excellent communication and IT skills
• Flexible, positive, and empathetic attitude
• Ability to work Mon‑Fri, 8:30am‑5:00pm

We're a leading provider of community healthcare services in the UK, delivering MSK care, diagnostics, physiotherapy, pain management, mental health support, and more. Our mission: make healthcare accessible and straightforward for everyone.
Ready to make a real impact? Apply now and start your career with Cora Health!

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Please note:

Candidates must attend the Newcastle office 3 days per week.)

Please note:

Previously unsuccessful applicants within 6 months will not be considered.

INDCS