Case Worker, Alternative to Crisis

We have a brilliant opportunity for a Case Workers to join our Newcastle Together in a Crisis Team!

30 hours per week

This is a hybrid role with the primary base being home, however travel to Newcastle City Centre is required as a secondary based.

7 day a week rota, including evenings. 2 shift types, 9am - 5pm & 2pm - 10pm. Full time role is 4 shifts per week on rota.

Together in a Crisis provides a rapid response to people who, following contact with the NHS are assessed as not in need of an urgent statutory response, but who nevertheless are in emotional and psychological distress and may require an immediate response to their personally defined need.

As a Case Worker, you will work with individuals who are often facing several social/practical/emotional challenges and will support them in their recovery. To be successful in this role you will need to be self‑motivated, with a good up to date knowledge of the issues affecting our clients, strong interpersonal skills and the ability to effectively manage and organise your own caseload.

You will provide support focused on active, empathic listening, helping the person to problem solve and to link into services and other local support resources. You will help co‑produce a crisis plan, relapse prevention and other self‑management tools in partnership with the individual, then support the individual through this. You will support the individual to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing.

• A detailed knowledge of the effects of stigma and discrimination
• A detailed knowledge of recovery in the context of mental health
• Strong interpersonal skills
• The ability to work to tight deadlines and effectively manage a caseload
• Good IT skills
• Self‑motivation and the ability to work effectively as both part of a team and independently
• Have knowledge of issues surrounding homelessness, financial inclusion or substance misuse

Previous work experience is not essential and applications from people who have lived experience of mental health issues are encouraged.

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
• Enhanced pension
• Wagestream‑ability to release earnings, giving you instant access to your pay
• Smart clinic wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+;
Black, Asian and minority ethnic; menopause and neurodivergent communities.