Children and Young 's Mental Health Support Worker

Children and Young People's Mental Health Support Worker

This advert has been posted on behalf of Children North East - please be aware if you are successful in this role you will be employed by them and not Everyturn/Streetwise.

Location: Newcastle City Centre

Job Type: Part-Time (up to 22.5 hours per week,
mostly weekend and evening work
)

We’re excited to be opening a brand-new Children and Young Peoples Safe Haven in Newcastle and Gateshead City Centres in January 2026, a warm, welcoming space where young people can get immediate support during times of mental health distress. This innovative service is a partnership between Everyturn Mental Health-Streetwise and Children North East, and we’re looking for passionate Community Mental Health Support Workers to join us!

About the role:

You will offer high-quality 1:1 mental health and emotional wellbeing support, helping young people feel heard, reducing crisis intensity, and co-creating safety plans. Working as part of a supportive team, you’ll use active listening, de‑escalation and therapeutic approaches to help young people build confidence and develop strategies to manage their mental health.

You’ll also maintain strong relationships with parents, professionals and external services, ensuring young people have access to appropriate onward support. Keeping accurate records, contributing to service development, and championing young people’s voices are key parts of the role.

What you’ll do:

• Provide 1:1 support to young people accessing the Safe Haven.
• Create a safe, compassionate and inclusive environment.
• Co‑produce safety plans and offer guidance and signposting on a wide range of issues.
• Engage with parents, carers and stakeholders, and stay informed about referral pathways.
• Maintain clear, confidential records and support monitoring and evaluation.
• Uphold safeguarding, health & safety and equality standards.
• Work flexibly, including evenings and weekends.

• Experience supporting young people with mental health or wellbeing needs.
• Strong understanding of issues impacting young people’s mental health.
• Ability to assess needs, manage referrals and build trusting relationships.
• Excellent communication, resilience and reflective practice skills.
• Ability to work autonomously and manage a varied workload.
• Commitment to safeguarding and Children North East values.
• 2+ years experience in youth work, education, social care or similar settings.
• Experience supporting young people with SEND, neurodivergence or from underserved communities.
• Relevant qualification (Level 2+) in youth, early years or family work.

Please see attached Candidate Pack. If you have any further questions, please contact recruitment

Everyturn is a leading UK mental health charity dedicated to supporting people to live healthier, happier lives. With over 35 years of experience, Everyturn delivers a wide range of community‑based mental health services across the country, working in partnership with the NHS, local authorities, and other organisations.

Our services span crisis support, talking therapies, employment and wellbeing programmes, and specialist support for children, young people, and adults. We are committed to person‑centred care, co‑production, and tackling health inequalities to ensure our services are accessible and responsive to the needs of the communities we serve.

At Everyturn, we believe in creating inclusive environments where colleagues feel valued, supported, and empowered to make a meaningful difference. Joining Everyturn means being part of a compassionate, forward‑thinking organisation driven by social impact and continuous improvement.

• Experience supporting young people with mental health or wellbeing needs.
• Strong understanding of issues impacting young people’s mental health.
• Ability to assess needs, manage referrals and build trusting relationships.
• Excellent communication, resilience and reflective practice skills.
• Ability to work autonomously and manage a varied workload.
• Commitment to safeguarding and Children North East values.
• 2+ years experience in youth work, education, social care or similar settings.
• Experience supporting young people with SEND, neurodivergence or from underserved communities.
• Relevant qualification (Level 2+) in youth, early years or family work.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.