HR and Training Administrator

About Us

Founded by passionate clinicians on a mission to provide expert patient‑centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma‑informed care that improves the immediate and long‑term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.

Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

Are you an Administrator looking for a change? Are you looking for the next step in your career? Do you want to work in a forensic healthcare setting that makes a remarkable, positive, and life‑long difference to peoples lives?

If the answer to the above is a yes, then this is the right role for you!

Here at Mountain Healthcare, we are looking for a passionate, determined, and resilient individual to join our amazing team as an HR and Training Administrator.

The post-holder is required to work Monday‑Friday 9am‑5pm (40 hours). You will be based at the Stevenage Headquarters and remotely.

You will work as part of a compact People Team and will support the People and Training Teams within Mountain Healthcare on any issues which have People and Training implications, including administration tasks required in supporting our processes so attention to detail is key. Tasks will include but are not limited to, dealing with HR recruitment, selection, retention and training issues.

Your support and guidance will enable the continued development of our high‑quality services.

• Enhanced sickness pay scheme
• Enhanced Maternity Pay after 1 year’s service
• Enhanced Neonatal/Adoption Pay after 1 year’s service
• Well‑being programme
• Advanced rota planning for better work‑life balance
• 6 weeks annual leave
• Pension Scheme
• Life Assurance
• Apprenticeships
• Employee Assistant Programme
• Long Service/Team of the Month Awards
• A range of accredited and CPD training courses and masterclasses
• Funding for higher education courses after one year’s service
• £3,000 estimated average overtime pay
• Contribution to relocation expenses should they wish to move (T&C apply)
• £1,500 pro‑rata sign‑on bonus
• £500 referral bonus
• £120 NMC registration fees per year
• £98.12 HCPC registration fees per year

• Excellent organisational skills
• IT skills including Microsoft Word, Excel, PowerPoint, email, and other packages
• Excellent levels of literacy
• Excellent attention to detail
• Good communication skills and telephone manner
• Ability to manage workload and a busy schedule of events
• Experience with Learning Management Systems
• Diary management
• Designing promotional materials including posters

• Previous administration experience
• Experience working in events or training environments

• Active team player
• Able to work autonomously where required
• Positive, proactive and self‑motivated
• Adaptable to change and varying roles/responsibilities
• Mature and professional approach to work
• Honest and reliable
• Strong work ethic

Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.