Bank Enabling Support Worker - Complex Care Heaton and Walker

Shaftesbury North East – Heaton and Walker

Competitive salary and excellent benefits

As a Bank Enabling Support Worker you will provide support and encouragement, following direction from the person supported and the support plan.

You will maintain accurate records, administer personal care and medication where required, and may cover sleep‑in sessions with additional pay of £60 per session.

• Support people with complex needs, learning disabilities, autism, and behaviours of concern in a supported living environment.
• Follow person‑centred support plans and provide encouragement.
• Maintain accurate records and perform required documentation.
• Administer personal care and medication.
• Cover sleep‑in sessions when needed.

• Minimum 12 months experience supporting people with complex needs.
• NVQ/QCF Level 2 or willingness to work towards the qualification.
• Person‑centred approach and genuine passion for delivering outstanding support.

• £500 Welcome Bonus after 12 months of service (terms apply).
• Birthday leave using annual leave entitlement.
• Rewards scheme – £30 voucher when service achieves a Good rating, £50 voucher for Outstanding.
• Recognition awards – letters from leadership, up to £50 vouchers.
• Comprehensive training and development programme.
• Generous annual leave – accrued holiday paid % per hour worked, up to 5.6 weeks.
• Pension scheme.
• Employee Assistance Programme.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and equal opportunities and welcomes applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.