Chief Clinical Information Officer

Job summary

Lead Digital Transformation That Transforms Care - We are on an ambitious journey to deliver the right care, at the right time, in the right place - every time. We are now seeking an exceptional Chief Clinical Information Officer (CCIO) to lead this transformation from a clinical perspective.

This is a pivotal clinical leadership role, working in partnership with the Chief Information Officer to shape and deliver NWAS' digital future. You will provide strategic clinical leadership for digital transformation, ensuring technology, data and innovation directly improve patient safety, clinical quality, and operational performance.

• Use data and digital tools to improve clinical decision-making and outcomes
• Enable more coordinated and responsive care pathways across systems
• Embed continuous innovation and improvement into frontline practice

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted: 28 August 2026
Pay scheme: Agenda for change
Band: Band 8c
Salary: £79,504 to £91,609 a year
Contract: Permanent
Working pattern: Full-time
Reference number: 242-5267-LR1
Job locations: Estuary Point, Estuary Point, Liverpool, L24 8RL
, United Kingdom

We are seeking a senior clinical leader who

• Is a registered healthcare professional with significant leadership experience in urgent and emergency care
• Has a strong track record of leading large-scale digital transformation and service redesign
• Can bridge clinical, operational and digital domains with credibility and influence
• Demonstrates strategic thinking, innovation, and systems leadership
• Is passionate about improving patient outcomes through technology and data

Above all, you will be someone who can translate vision into delivery, bringing people with you to embed sustainable change.

Assessment Centre and Professional Discussions will take place on 2nd October 2026.

Essential

• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Essential

• Registered healthcare professional with significant years post qualification experience in the pre-hospital urgent and emergency care setting
• Significant clinical leadership experience within the pre-hospital urgent and emergency care setting
• Experience in redesigning clinical workflows and implementing technology-enabled care models
• Experience of using information, data and analytics, standards, and harnessing technology to drive service improvement, access to services
• Experience of changing organisational culture and enhancing the image of digital services
• Experience in managing clinical risk and ensuring digital safety in healthcare environments
• Proven track record of successful large scale digital project and programme delivery within a…