HR Manager St Cuthbert’s Care

Location: Head Office, Newcastle Upon Tyne

Hours: 21 hours (3 days) part time

Responsible to: Chief Executive Officer

You will be responsible for:

• Managing all aspects of HR to support the charity to deliver all people related processes.
• Maintaining good practice, adhering to regulatory and legal requirements.

In you will need to:

• Have a hands‑on approach to assist with the overall management of the human resources function.
• Lead on the delivery of core charity initiatives such as employee engagement, learning and development, health and wellbeing and workplace culture, to enable St Cuthbert’s Care to become an employer of choice.
• Support and maintain the charity’s commitment to being an inclusive and supportive employer which values the diversity of our employees, encouraging them to reach their full potential through relevant training and supportive leadership.
• Be overall responsible for absence management processes and practices.
• Oversee the recruitment process, ensuring the right balance of staff in terms of skills, experience, and staffing requirements in collaboration with service managers.
• Research, review and update HR policies and procedures, to ensure they are in line with current legislation, best practice, and the charity’s values.
• Continually review and identify opportunities for improved methods of working within the HR team to ensure efficient use of resources.
• Manage all employee relations through advising and supporting managers to mitigate any potential risks. For example, complex staffing issues, terms and conditions, performance, disciplinaries, grievances, investigations, absence, and redundancies.
• Provide statistical information, analyse potential trends and HR report for the board of trustees.
• Effectively manage, train and mentor the HR team.
• Develop and maintain effective liaison with payroll to assist with an accurate and timely process.
• Assist in the design of remuneration and benefits packages.

To achieve these outcomes you must:

• Be CIPD qualified (level 5 or above with experience in a role at that level).
• Apply HR business knowledge, evidencing appropriate decision‑making and leadership skills.
• Have excellent demonstrable knowledge of UK employment law and practices and procedures.
• Promote equality and diversity.
• Have excellent organisation and communication skills with the ability to develop positive working relationships with colleagues and external stakeholders.
• Be responsive, use initiative and be able to work on own autonomy or as part of a team.
• Have proven HR generalist experience.
• Have experience of digital HR information systems.

Every employee of St Cuthbert’s Care must:

• Work with utmost dignity and respect at all times and be understanding and considerate of people’s different needs, choices and wishes; extending this principle to all stakeholders.
• Be friendly and helpful at all times and smile when first engaging with people.
• Demonstrate a ‘can‑do’ attitude. This requires working with compassion and care at all times and demonstrating willingness to undertake a range of duties as and when required.
• Follow instruction and charity policies and procedure at all times.
• Maintain confidentiality and observe data protection requirements in accordance with legislation and charity policy.
• Work flexibly in terms of availability and delivery to meet charity needs.
• Be professional at all times.
• Attend staff meetings and training as and when required.
• Respect and work within the charity’s Christian ethos and values‑base.

St Cuthbert’s Care is a values‑based, registered social care charity, committed to enabling people to reach their personal potential.

The charity’s areas of work include nursing homes for older people, children in care and services for people with disabilities.

We are proud to be the first regional charity in the North East, delivering adult social care as part of our work, to be accredited by the Living Wage Foundation.

We offer our staff a range of additional benefits including:

• Christmas bank holidays paid at double time
• 27 days annual leave, including a day off for your birthday, plus bank holidays
• Ability to buy and sell annual leave
• Enhanced employer pension contributions
• Cycle to work scheme
• Staff counselling service
• Charity Workers’ discount
• Free life assurance
• On demand pay
• Earn money and rewards with the Care Friends App
• Real Living Wage Employer (minimum £13.45 per hour)
• Opportunities for training and professional development
• Sleep in allowance of £80 (role dependant)