Systems and Transformation Advisor
Listed on 2026-09-28
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HR/Recruitment
Location: Newcastle upon Tyne
People Systems and Transformation Advisor
Are you excited by the opportunity to help shape and support our onboarding project for the new NHS People Portal and influence how colleagues experience our HR systems for years to come? Do you enjoy redesigning processes, challenging the status quo whilst working collaboratively, bringing people with you on a journey of opportunity and change?
We're looking for two passionate and forward-thinking People Systems and Transformation Advisors to play a central role in one of the most significant people transformation programmes in the NHS. This is much more than a systems role, you'll work with stakeholders across the business to understand current processes, identify opportunities for improvement and redesign ways of working that add real value, maximising the opportunities of NHS People Portal.
We're looking for someone with experience in HR, workforce or a similar environment, combined with strong HR systems experience, analytical curiosity and a passion for continuous improvement. You'll be proactive, independent, commercially minded, solution and future focussed and comfortable working within a landscape of continual change. Most importantly, you'll be an enthusiastic advocate for People Portal, inspiring others to embrace new opportunities and helping our organisation harness the vast benefits of this exciting transformation project.
Mainduties of the job
As a People Systems and Transformation Advisor, you'll play a key role in helping NHSBSA maximise the benefits of the NHS Future Workforce Solution.
Working closely with colleagues across the organisation, you'll:
- Lead and support process redesign activities, reviewing current ways of working and developing future-state processes that make best use of system capability.
- Engage with stakeholders to understand existing challenges, identify opportunities and co-design effective solutions.
- Challenge existing practices constructively to drive improvements in efficiency, quality, timeliness and colleague experience.
- Support change management activities, helping colleagues confidently adopt new processes and technology.
- Develop effective relationships with a diverse range of stakeholders, building trust and collaboration throughout the transformation journey.
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.
As one of the UK's Best Big Companies to work for, we're connected to our values:
Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
We are people connected to care.
Job responsibilitiesAs a People Systems and Transformation Advisor, you will proactively support the implementation and optimisation of the Future NHS Workforce Solution (new HR system) across the NHSBSA. Collaborating effectively across multiple teams and stakeholders, you will deliver process redesign and transformation of our people processes and how we work to support our effective adoption of the Future NHS Workforce Solution and achievement of the NHSBSAs business priorities and strategic goals.
You will have a relevant background in either HR, Workforce or equivalent, combining a great mix of HR system experience, analytical curiosity and process redesign with a drive to add value through effective engagement and collaboration with stakeholders across the business. You will be proactive, commercially minded, solution and future focussed, able to proactively manage, own and deliver multiple competing…
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