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Incident Manager - Lead Incident Response
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2025-12-21
Listing for:
Sage
Full Time
position Listed on 2025-12-21
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Location: Newcastle upon Tyne
A leading software development company in Newcastle upon Tyne is seeking an Incident Manager to minimize service impacts and coordinate stakeholder communications. This role demands strong ITIL knowledge and collaboration with teams across Product Operations and Dev Ops. Key responsibilities include managing high-pressure incidents, delivering excellent service, and driving service improvements. Ideal candidates are proficient in English with solid organizational and problem-solving skills.
The position offers a full-time employment opportunity at a mid-senior level.
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