User Researcher

Join to apply for the User Researcher - Newcastle role at Accenture UK & Ireland
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Location: Newcastle.

Hybrid Working: You will be required to work from our Newcastle, Cobalt Business Park office 3 days per week.

Note: The above information relates to a specific client requirement.

The role involves working with a team of creative and passionate UX Design specialists responsible for creating user‑centred designs for digital products and services.

This is a great opportunity to work across multiple clients in a range of industries. As a member of our close‑knit UX and Design team, you will champion the value of User‑Centred Design across all products and services as part of delivery best practice.

• Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects.
• Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face‑to‑face, session analysis, report writing and playback to your team and stakeholders.
• Align user research activities to influence and support decision making.
• Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights.
• Convert concepts and emerging findings into high quality stimulus material.
• Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction.
• Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users.
• Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services.

• Relevant experience as a User Researcher.
• Experience as part of an Agile Scrum team.
• Comfortable advocating for users and helping your team navigate a user‑centred design process.
• Some experience working with GDS standards would be beneficial.

• Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design.

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, annual performance bonus scheme (Career Level dependent), private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our partners to enable delivery of the outstanding services we are known for.

Accenture brings continuous innovation to help clients improve performance and build lasting value across enterprises.

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.