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End User Support Team Lead: Build Talent & Deliver Excellence

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Cybit
Full Time position
Listed on 2026-01-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

A leading technology firm in Newcastle upon Tyne is seeking an End User Support Team Leader to manage a team of Service Desk Agents and ensure excellent technical support. The role emphasizes developing team talent while setting standards for performance and quality. Candidates should have strong IT support knowledge, team leadership skills, and a focus on customer service. Exceptional benefits include flexible working, health insurance, and extensive annual leave.
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