Prevention, Information and Advice Lead

Overview

You ll lead the development and promotion of Information

NOW, which now attracts over 1 million unique visitors annually. You ll work with a wide range of stakeholders, from NHS teams and voluntary organisations to local authority services, to ensure the site remains relevant, inclusive, and impactful. You ll also:

• Manage and develop the Information
  
  NOW website, ensuring content is accurate, accessible, and user focused.
• Promote the site through campaigns, outreach, and training to increase visibility and engagement.
• Champion digital inclusion and accessibility, ensuring all content meets best practice standards.
• Represent the service at strategic forums and contribute to wider service development.
• Analyse web analytics and user feedback to inform content strategy and improve user experience.

Do you want to make a real difference to how people in Newcastle access support and stay informed? Are you passionate about empowering communities through accessible digital information? Do you thrive in fast-paced, collaborative environments and enjoy working across sectors to make a lasting impact?

• Ability to work independently and collaboratively, prioritising competing workloads.
• Experience in marketing, community engagement, or digital communications in public, voluntary, health, or education settings.
• Skills in website management and digital publishing.
• Excellent communication and presentation skills.
• Confidence using a range of methods to engage users — e-newsletters, social media, radio, podcasts.
• Understanding of local government, health, and VCSE sector dynamics.

• Competitive salary and Local Government Pension Scheme.
• Flexible working hours and agile working options.
• Opportunities to buy extra leave and access to salary sacrifice schemes.
• Cycle2work scheme.
• Access to a salary sacrifice home electronics scheme.
• Full training and support, including Health Assured Employee Assistance Programme.
• Preferential access to internal job opportunities.
• A culture that supports learning, development, and innovation.