Installation & Service Field Engineer

JMB
16 - Installation & Service Field Engineer Retail Tagging & RFID
Location: Remote, Newcastle and surrounding areas.
Salary: £35,(Apply online only) per Annum. Paid monthly in arrears on or before the 28th of the month.
Additional: Company vehicle provided

Overview:

First Military Recruitment are seeking a technically minded and customer-focused individual. This role involves installing, commissioning, maintaining, and supporting retail tagging and RFID security systems within retail environments.

The business is looking to hire Ex-Military Engineers/Personnel, valuing discipline, reliability, technical aptitude, and a proactive approach to learning and development.
While experience in RFID, EAS, or retail technology is preferred, it is not essential. The aptitude and personality of the candidate outweigh formal qualifications. We are open to candidates from varied technical backgrounds, and those without direct industry experience may be viewed positively( Full in house training will be given ).

What Is Required.

• Check daily job schedules and understand assigned tasks.
• Install and configure EAS systems (RF & AM), RFID readers, antennas, detachers, deactivators and tablet-style devices.
• Integrate RFID systems with POS, inventory and marketing platforms.
• Carry out installation, commissioning, preventative and corrective maintenance.
• Diagnose hardware, firmware and software issues.
• Replace or repair faulty components.
• Provide on-site and remote technical support.
• Deliver operational training to retail staff.
• Maintain strong working relationships with store management and IT teams.
• Complete installation documentation and service reports.
• Ensure compliance with service level agreements (SLAs).
• Work safely alone and as part of a team with attention to detail being paramount.

Desirable Qualifications.

• Diploma or Degree in Electrical/Electronic Engineering, Mechatronics, Information Technology, or Telecommunications.
• Experience in field service, technical support, or systems installation.
• Experience in RFID, EAS, or retail technology preferred but not essential.

Additional Benefits:

• Company Pension Scheme
• Private Health Scheme
• Twenty-five days annual leave excluding Bank Holidays
• Career Development

Company vehicle supplied.