Senior Project Manager

Senior Project Manager – Hospitality/Retail

London (Hybrid - 3 days on-site)

A leading UK brand is looking for a Senior Project Manager to support the delivery of key strategic initiatives as part of a fast-moving transformation programme.

Working closely with cross-functional teams across Operations, Tech, Marketing, Finance and more, you’ll help shape and drive business-critical change (Tech and Non-Tech) that improves guest/customer experience, operations and supports long-term growth.

About You:

• Proven experience delivering cross-functional transformation in hospitality or retail
• Confident in managing projects end-to-end and keeping initiatives and work streams on track
• Strong communicator who builds trusted relationships with teams at all levels (Exec Down)
• Comfortable navigating ambiguity and working hands-on in a fast-paced, waterfall
  , environment
• Experience in customer, operations, or service design is a plus
• Experience in Tech and Non-Tech initiatives.

This is an exciting opportunity to join a high-impact transformation team, where you’ll bring structure, momentum, and delivery expertise to some of the business’s most important work.

Please note
, you will need Hospitality or Retail experience, and ideally cross functional business transformation experience.

Please also note this is not purely a Tech / IT PM, its Business driven transformation, and fast paced waterfall in a lean environment (not Agile/Product/Scrum).

• Mid-Senior level

• Full-time

• Project Management
• Hospitality and Retail