Service Desk Engineer - Security Cleared

Service Desk Engineer - Security Cleared

Service Desk Engineer – Security Cleared
Hampshire – Hybrid
Up to 65K per annum

Service Desk Engineer – Security Cleared is required for a UK-based technology organisation delivering advanced engineering, cyber, and data‑driven solutions to government and commercial clients. The company specialises in secure systems, communications, artificial intelligence, and mission‑critical software that support defence programmes.

You will provide L1 & L2 service desk support, managing incidents, requests, and troubleshooting hardware/software issues while ensuring timely resolution and escalation. You will be the primary point of contact, maintaining strong stakeholder communication, documentation, and service reporting.

Skills:

• Active SC clearance.
• Experience in ticket logging.
• Experience providing L1 & L2 desk support.
• Knowledge of ITIL (v3 or v4).

* P. S:
Company cannot provide visa sponsorship, so only candidates residing in UK and with the existing right to work will be considered for the role .