Agile Delivery Lead

We have a fantastic opportunity to join the Retail Product teams at Greggs as an Agile Delivery Lead.

This is an exciting time to join us - we're on a journey to embed AI into how we build and deliver software, and we're looking for someone who can help our teams harness that potential while maintaining the high-quality, collaborative delivery culture we're proud of.

We can offer you:

• Management Bonus Scheme which is worth up to 12.5% of your salary
• Pension scheme with matching employer contributions up to 7%
• Colleague discount, up to 50% off our own-produced products
• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• The opportunity to purchase additional annual leave twice a year
• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
• Private Medical Insurance which is free for you and subsided for your dependants
• Income Protection should you become unable to work due to long‑term sickness
• Death in service benefit which provides a lump‑sum payment equal to 4 times your year's salary
• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
• Savings and discounts, including digital gift card discounts, online cashback, in‑store and online coupons and lifestyle offers
• Career progression and learning and development opportunities
• A company who cares about our communities; the environment and being a better business!  to read about The Greggs Pledge
• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

• This is a full‑time role, however flexibility in this will be considered
• We know that having a work‑life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Innovate House, Longbenton, NE12 8EW

• Facilitate agile ceremonies and ensure clear communication with stakeholders, providing regular updates on roadmap status, risks, and dependencies
• Collaborate with product owners, analysts, and development teams to prioritise and refine the product backlog, ensuring a well‑defined and actionable scope
• Drive responsible AI adoption, embedding AI literacy across the team
• Contribute to Greggs' AI delivery strategy alongside the Technology Delivery Manager and wider engineering teams
• Contribute to the creation and delivery of Agile delivery strategy, helping to continuously optimise ways of working
• Champion a great team culture where people feel motivated, supported, and able to enjoy the work they do while delivering great outcomes in a fast‑paced environment
• Lead teams through change and uncertainty with an open mindset, fostering resilience, accountability, adaptability, and continuous learning
• Coach and develop team members, resolving conflicts and impediments, enabling them to maximise their potential and contribute to delivery success
• Build and maintain strong stakeholder relationships across product, senior management, and wider business functions

You will fit right into this role if you:

• Proven experience as an Agile Delivery Lead, Scrum Master, or similar role, successfully leading and delivering using agile methodologies
• Experience in workflow management tools such as Azure Dev Ops and Jira. Azure Dev Ops experience desirable but not essential
• Excellent communication, and stakeholder management skills, with the capacity to influence and build relationships at all levels of the organisation
• Strong problem‑solving and decision‑making skills, with the ability to navigate through challenges and…