Business Analyst

Business Analyst – Newcastle

Location:

Newcastle

Please note:

This role requires a satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. The above information relates to a specific client requirement.

Hybrid Working:
Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

• Support discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies.
• Apply business analysis tools and techniques to assess processes and support the definition of fit-for-purpose business and technology solutions.
• Work closely with business and technology stakeholders to support functional & non‑functional requirements identification, elicitation, and validation.
• Support the development of solution designs by producing clear and accurate artefacts including functional designs, process flows, sequence diagrams, business rules, and product backlog items.
• Analyse business and operational data to support insights, validate assumptions, and inform solution and delivery decisions.
• Contribute to business impact assessments to understand the implications of proposed changes across affected areas.
• Support business readiness activities for implementations, including input into operational readiness and transition planning.
• Assist with change activities by contributing to communications and training materials to support adoption.
• Collaborate with cross‑functional teams including product, UX/UI, developers, testers, Dev Ops, and live services throughout the Software Development Lifecycle.
• Participate in Agile ceremonies (e.g. daily stand ups, sprint planning, backlog grooming, retrospectives), and contributing to backlog refinement ensuring backlog items are ready for development and test.
• Identify and elevate risks, dependencies, and constraints in a timely manner.
• Develop a working understanding of key technical elements e.g. APIs, databases, and system integration concepts.
• Operate effectively in a customer‑facing role, taking ownership of assigned deliverables with appropriate supervision.
• Advocate and contribute to the delivery of AI‑enabled solutions that support improved outcomes for clients.
• Identify and apply opportunities to improve delivery efficiency and day‑to‑day ways of working through the practical use of AI.

• Strong foundational business analysis skills, including requirements elicitation, analysis, documentation, validation, and ongoing management across the delivery lifecycle.
• Ability to understand business problems and change needs, and translate these into clear, structured, and actionable requirements that support effective solution delivery.
• Experience producing a range of business analysis artefacts, including user stories, functional and non‑functional requirements, process flows, business rules, and data requirements.
• Working knowledge of structured analysis and solution design techniques, such as UML, BPMN, process modelling, and impact assessment, and the ability to apply these appropriately.
• Ability to analyse business and operational data to support requirements validation, identify trends, and highlight risks, assumptions, or data quality issues.
• Experience engaging with a wide range of business and technical stakeholders to build shared understanding, manage expectations, and support successful delivery.
• Exposure to supporting business impact assessments, with an understanding of the implications of change across people, process, data, and technology.

• Experience supporting technology‑enabled or digital delivery initiatives, ideally within complex or regulated environments (e.g. Public Sector).
• Working understanding of system integration concepts, APIs, and data flows.
• Familiarity with enterprise platforms or cloud technologies (e.g. AWS, Azure, Salesforce).
• Awareness of UX principles and exposure to wire framing tools such as Figma or…